Telkomsel tourist SIM pre-order pickup limited to Bali and Mandalika

Bali — Telkomsel is promoting a prepaid tourist SIM card that foreign visitors can pre‑order online and collect on arrival, with pickup for the featured Rp100,000 package limited to Bali and the Mandalika area of Lombok according to its official support and promo pages.

The company’s “SIM Card Registration for Foreigners” support page describes a special SIMPATI tourist card that can be picked up only in Bali and Mandalika Lombok, and warns that phones must be unlocked before use. A related Mandalika promo outlines the core benefits of the Rp100,000 offer: 25GB of data, 25 minutes of domestic voice calls and 25 minutes of international calls, valid for 30 days.

Several independent guides aimed at visitors confirm the same basic structure. A 2026 buyer’s guide for Indonesia SIM cards notes that Telkomsel runs a tourist SIMPATI pre‑order that can be collected “only in Bali and Mandalika Lombok areas,” and lists 25GB of data, 25 minutes of international calls and 30‑day validity at around Rp100,000.

Another tourist‑SIM explainer describes Telkomsel’s tourist SIM as a pre‑order option that must be picked up in Bali or Mandalika and stresses that the phone must be unlocked for the service to work.

What Telkomsel’s pages confirm

Telkomsel’s foreigner registration page presents the product as a tourist SIMPATI card offered specifically to foreign visitors, with pickup currently restricted to Bali and Mandalika Lombok. The clearest confirmed details are the price point, included allowances, 30‑day validity and the geographic limitation on collection.

The package described in Telkomsel’s own materials consists of:

• Price: Rp100,000 for the featured tourist prepaid card
• Data: 25GB
• Domestic voice calls: 25 minutes
• International calls: 25 minutes
• Validity: 30 days
• Pickup areas: Bali and Mandalika Lombok

Telkomsel’s broader registration guidance clarifies that foreign nationals must complete SIM registration in person by visiting a GraPARI or designated outlet with an original passport or other immigration documents such as KITAS or KITAP. These rules apply to foreign users generally and sit alongside the tourist‑focused pre‑order offer.

The tourist SIM material and independent guides both highlight that phones must be unlocked and that customers may be asked to present their passport and provide their device’s IMEI number as part of registration. However, Telkomsel’s foreigner SIM support page itself focuses on the pickup limitation and does not spell out every document or technical requirement in that section.

Pickup locations and practical limits

Telkomsel states that tourist SIM pickup for the highlighted Rp100,000 offer is “currently available only in Bali and Mandalika Lombok areas,” indicating the service is not positioned as a nationwide airport‑counter scheme. Visitor‑oriented guides echo this and caution that pre‑ordering may not be practical for travellers whose first stop is outside those two areas.

Independent travel telecom guides and local coverage mention that Bali Airport hosts a Telkomsel counter where tourists can collect pre‑ordered cards, and that Mandalika in Lombok is the other collection area for this particular tourist package. Telkomsel’s own Mandalika promo connects the Rp100,000 tourist SIM offer to the Mandalika circuit and Lombok and confirms the same benefit structure.

For visitors planning to rely on this service, the practical takeaway is that they should verify the latest pickup arrangements and registration rules on Telkomsel’s official channels before ordering, and ensure they have an unlocked handset, their passport and any other documents currently required under Indonesia’s SIM registration regime.

Sources

• Telkomsel – Registrasi SIM Card Warga Negara Asing (WNA) / SIM Card Registration for Foreigners
• Holafly – Indonesia SIM card: 2026 buyer’s guide for tourists
• Nomadesim – How to buy a tourist SIM card for Indonesia?
• Gigago – Telkomsel SIM Cards and eSIM for Tourists – Indonesia
• The Bali Sun – Best Mobile Network For Bali Tourist Revealed