Bali emergency numbers: how 112, 110, 118 and 113 work for visitors

Denpasar — — Visitors facing a life-threatening emergency in Bali can dial 112, Indonesia’s national emergency call centre number, which connects callers to local first responders for police, medical and fire incidents according to the Ministry of Communication and Informatics and the official Indonesia tourism portal.

Indonesia’s official tourism information and several independent guides also list 110 for direct police assistance, 118 or 119 for ambulance and medical emergencies, and 113 for the fire department.

Which number should you use?

Indonesia’s national tourism portal explains that the main emergency numbers are:

• 112: General emergencies, connecting to first responders in the caller’s area.
• 110: Police and general emergencies, especially from satellite and mobile phones.
• 118 or 119: Ambulance and medical emergencies.
• 113: Fire department.
• 115: Search and Rescue (BASARNAS).

The Ministry of Communication and Informatics (Kominfo) describes 112 as a single emergency number, similar to 911 in the United States, designed to integrate other specialist lines such as 110 for police, 113 for fire and 119 for ambulance.

According to Kominfo, calls to 112 are free of charge, can be made even when a mobile phone is locked and are routed to a local emergency call centre, which then connects the caller to the relevant agencies in their area.

Independent emergency contact guides recommend using 112 as the first call for serious incidents, with the specialist numbers retained as direct options when callers know which service they need.

Medical emergencies and ambulance alternatives

The HealthBali emergency guide lists direct ambulance contacts for several hospitals and private providers that may be useful if public lines are busy or unavailable.

Published hospital and clinic contacts on HealthBali include Siloam Hospital Bali at +62 361 779911, Kasih Ibu Hospital at +62 361 3002102, Nusa Medica Clinic at +62 812 3846 5656 and BaliMed Hospital at +62 855 390 6501.

The same guide lists ambulance services that accept WhatsApp messages, including Pelita Ambulance at +62 812 8777 6045 and SK Ambulance at +62 813 3705 2346, and notes that WhatsApp can help when calls fail or when a caller needs to send a location pin.

HealthBali cautions that in heavy traffic an ambulance may not always be the fastest option, and suggests that when a patient can be moved safely and a hospital is nearby, travelling by private car may be quicker, after contacting the hospital in advance.

Police, tourist support and older listings

Angloinfo’s Bali emergency directory lists Tourist Police contacts at (0361) 754 599 and (0361) 224 111, as well as a Search and Rescue number at (0361) 751 111 and several hospital and specialist contacts.

Angloinfo’s Indonesia-wide emergency page lists 110 and 112 for police and general emergencies, 118 for ambulance, 113 for fire and 119 for medical emergencies, in line with national information from official tourism and government-related sources.

These tourist and search-and-rescue numbers can be useful for visitors in specific situations, but they are not a substitute for the national emergency lines that connect to coordinated first responders.

Practical steps for visitors

The official tourism portal and independent guides recommend that travellers save key emergency numbers before arrival, including 112, 110, 118 or 119, 113 and local tourist police contacts where relevant.

Visitors are advised to keep their accommodation address handy, save a map pin and note nearby hospitals or clinics, so they can give clear directions to emergency operators or medical staff.

Some guides note that emergency operators primarily use Indonesian, and suggest asking someone nearby to help place the call when possible, although detailed language coverage by line and time of day is not specified in official public guidance.

Sources

• Indonesia.travel – Staying Safe in Indonesia
• Kominfo – Tentang Call Center 112
• Indonesia Knowledge – Indonesia emergency contacts — save before you go
• WorldHotlines – Indonesia: emergency numbers and crisis hotlines
• Tempo English – Important Emergency Numbers for You to Save in Indonesia
• PAR.co.id – Indonesian Emergency Numbers You Must Know
• EmergencyNumbers.org – Indonesia Emergency Numbers
• Indoindians – Numbers in case of an emergency in Indonesia
• Daihatsu Indonesia – Here is the List of Emergency Police Numbers in Indonesia
• Bali.com – Bali Emergency Numbers – Ambulance, Police, Fire
• Angloinfo – Emergency Numbers in Bali
• HealthBali