Denpasar mayor pushes entry tickets and digital payments for parking

Denpasar, Bali — Denpasar’s mayor has called for parking tickets to be issued when vehicles enter municipal parking areas and is pushing wider digitalisation of parking payments and tighter oversight of parking attendants.

Mayor I Gusti Ngurah Jaya Negara outlined the changes in early September in remarks reported by local media, stressing that tickets should be given to motorists on entry rather than when they are about to leave the parking area.

According to his statement quoted by detik.com, Jaya Negara said motorists should “take the ticket when entering the parking area”, explaining that the ticket serves as proof and a mechanism of protection if a vehicle is lost or stolen. A similar explanation was carried by Balipost, which reported that the mayor sees entry tickets as evidence and part of a protection mechanism for users in case of loss.

Ticketing and oversight of attendants

Jaya Negara also linked the ticketing change to broader efforts to tighten supervision of parking attendants. Balipost reported that the city government plans to establish a special task force to oversee attendants and parking operations, particularly in the road reserve area (ruang milik jalan, rumija).

According to Balipost, the task force is intended to ensure that attendants are properly authorised and follow city rules on ticket issuance and parking management, and to address complaints about irregular practices in on-street parking. Bali.live similarly notes that officials want to be able to check an attendant’s identification number and assigned location, and that a uniform alone is no longer considered sufficient proof of authorisation.

Bali.live additionally reports that the city wants tickets issued at entry to strengthen documentation for motorists and support claims for compensation if a vehicle goes missing, although it states that the terms and amounts of any compensation have not been disclosed. Official local media coverage does not yet detail how compensation would be calculated or paid.

Digital payments and QR-based systems

The mayor’s remarks came against the backdrop of an ongoing shift towards cashless parking payments in Denpasar. In 2022, Jaya Negara launched several digital innovations, including a “digital cashless parking payment” initiative that allows retribution to be paid using QR-based systems, according to Sonora Bali.

By mid-2025, the city-owned parking company Perumda Bhukti Praja Sewakadarma (BPS) had begun rolling out the SipParQi system (Sistem Pembayaran Parkir QRIS Terpadu), which lets motorists pay parking fees by scanning QRIS codes with mobile banking or e-wallet applications. Tribun Bali reports that under SipParQi, attendants carry separate QR codes for motorcycles and cars, with fixed tariffs of Rp2,000 for motorbikes and Rp3,000 for cars automatically appearing when the code is scanned.

Bali Tribune similarly notes that all attendants are to be equipped with two barcodes, one for two-wheelers and one for four-wheelers.

Detik.com notes that the mayor sees digitalisation as a way to improve control and transparency over parking revenues and the performance of attendants, with non-compliant attendants facing dismissal. Bali.live also reports that the city plans to expand the use of QR payment at parking sites so that payments and attendant activity are easier to track.

Scope and timing

Neither the local media reports nor Bali.live specify a detailed timetable for full enforcement of the entry-ticket requirement across all municipal parking locations. They also do not list which streets or facilities will be prioritised, or set out penalties for attendants who continue to issue tickets only at departure.

However, officials have signalled that parking operations in the road reserve and around small businesses will be reviewed. Bali.live notes that some locations may be removed from the paid-parking system if collections are found to violate applicable rules. Balipost confirms that regulating parking and attendants in the road reserve has become a focus of Denpasar’s efforts to tidy up its parking management.

For motorists, the key practical change announced is that tickets should be requested and received when entering a municipal parking area, and kept until leaving, while more locations are expected to offer QR-based, cashless payment alongside existing cash options.

Sources

• detikBali
• Balipost
• Bali.live
• Sonora Bali
• Tribun Bali
• Bali Tribune