How to book Ketapang–Gilimanuk ferry tickets through ASDP’s Ferizy

Labuan Bajo — — Travellers crossing between Ketapang in Java and Gilimanuk in Bali are advised to book public ferry tickets in advance through ASDP’s Ferizy online system or authorised ticket outlets, with bookings tied to passenger identity details and, where applicable, a separate vehicle class selection, according to ASDP and independent travel guidance.

The Ketapang–Gilimanuk service is a public roll-on/roll-off ferry route carrying foot passengers, cars, motorcycles, buses and trucks between Java and Bali. Independent travel guide Sailtix describes the sailing time as commonly around 45 minutes to one hour once the vessel is under way. ASDP’s Ferizy platform is the main booking channel for this and other routes.

Using Ferizy to search for a crossing

Ferizy’s booking interface is in Indonesian and begins with a search form that asks travellers to choose their departure and arrival ports, service class, traveller type, port check-in schedule and passenger numbers. The departure field is labelled “Pelabuhan Asal” and the destination field “Pelabuhan Tujuan”. Gilimanuk and Ketapang appear among the short default list of ports in the main Ferizy site; crossings such as Padang Bai–Lembar may involve a redirect to a separate Trip.Ferizy page when “other ports” are selected.

The traveller category is listed as “Jenis Pengguna Jasa”, meaning the type of user. According to Sailtix, “Pejalan Kaki” refers to a foot passenger, while “Kendaraan” is used for passengers travelling with a vehicle. Selecting “Kendaraan” leads to a further field for “Golongan Kendaraan”, or vehicle class, which determines pricing based on the type and size of the vehicle.

One of the most important details in the form is the time field labelled “Jadwal Masuk Pelabuhan”. ASDP and Sailtix both describe this as the scheduled port check-in time, not a guaranteed sailing departure time. ASDP states that reservations can be made from 60 days before departure up to two hours before the port check-in schedule. Travellers submit their search by selecting the button “CARI JADWAL”, or “search schedules”.

The passenger section separates adults, elderly travellers, children and infants. This means the person making a booking must enter passenger numbers by category rather than only provide a single total.

Key booking details for Ketapang–Gilimanuk

Key booking details:

• Route: Ketapang–Gilimanuk or Gilimanuk–Ketapang, operated as a public roll-on/roll-off ferry carrying passengers and vehicles.
• Approximate crossing time: commonly about 45 minutes to one hour under way, according to Sailtix.
• Time field “Jadwal Masuk Pelabuhan”: scheduled port check-in or entry time, not confirmed sailing time, as explained by ASDP and Sailtix.
• Passenger categories: adults, elderly travellers, children and infants, entered separately in the booking form.
• Vehicle information: required when “Kendaraan” is selected, including vehicle class and, according to ASDP’s Ferizy guidance, licence plate number for vehicles.

Passenger identity and vehicle procedures

Sailtix reports that tickets are issued against passenger identity details and advises customers to book under the name appearing on the identity document they will carry. This is intended to reduce the risk of a mismatch during document checks at the port.

ASDP’s online reservation terms set out general conditions for Ferizy bookings, including that reservations must be made in advance of the port check-in slot and that the ticket applies to the selected time window. The detailed list of accepted identity documents for domestic and foreign passengers is not specified in the Ferizy booking overview or privacy policy pages consulted.

Travellers are therefore advised, based on Sailtix’s guidance, to ensure that the identity document they present matches the name used in the booking and to confirm any additional requirements directly with ASDP or an authorised seller.

Vehicles are treated separately from passenger tickets within the booking system. Sailtix and ASDP both describe vehicle tickets as being priced according to vehicle class, with Ferizy requiring travellers who select “Kendaraan” to choose the appropriate “Golongan Kendaraan” and enter vehicle data such as licence plate number when prompted. This means that a person travelling with a car or motorcycle must provide both passenger information and vehicle classification during booking.

Sailtix distinguishes these public ferries from fast boats, noting that public ferries are designed to carry vehicles and freight as well as passengers, while fast boats are privately operated passenger services that do not carry vehicles. Travellers needing to move a car or motorcycle between Java and Bali therefore need the public ferry system rather than a fast-boat ticket.

ASDP advises passengers to plan their journeys well in advance and notes that Ferizy reservations can be made from 60 days before the travel date up to two hours before the scheduled port check-in, highlighting the importance of arriving within the booked time window.

Independent logistics guidance for the Ketapang–Gilimanuk corridor similarly warns that tickets have a validity window tied to the check-in time and may lapse if vehicles arrive after the window has expired. Travellers unsure about identity document requirements, agent authorisation or the consequences of missing their slot are encouraged to confirm directly with ASDP or official Ferizy channels.

Sources

• Sailtix – Gilimanuk to Ketapang Ferry: Bali to Java Crossing Explained
• Ferizy – sample regular e-ticket (PDF)
• ASDP – Digitalisation of services, Ferizy go-live at NTT ports
• Ferizy – Online reservation terms and conditions
• Tirto – Info penyeberangan Ketapang–Gilimanuk & cara beli tiket kapal
• Bali Nusa Logistik – Aturan tiket Ferizy Ketapang–Gilimanuk 2026 & tips
• Lemon8 – Cara beli tiket kapal ferry online di Ferizy (Ketapang–Gilimanuk)