New Nusa Penida ticketing system causes queues; Diamond Beach fees halted
A new integrated ticketing system for tourist attractions on Nusa Penida caused queues and traffic congestion when it launched on 1 September.
Editor: Mursyid Sonsang
· Event date: · 4 min read
Nusa Penida — — A new digital ticketing scheme for tourist attractions on Nusa Penida generated long queues and traffic congestion on its first day of operation on 1 September, prompting local authorities to reroute vehicles to parking areas and urge visitors to buy tickets in advance, according to local media and Klungkung officials.
The One Gate One Destination (OGOD) system is part of Klungkung Regional Regulation No. 4 of 2026 on local taxes, levies and the management of tourism in Nusa Penida, which took effect on 1 September 2026.
Under the new arrangement, attraction-level retribution is charged at each participating destination, in addition to existing levies collected at the island’s entry points.
Foreign tourists now pay a fixed fee on arrival and a separate attraction ticket at sites connected to OGOD, while Indonesian visitors are exempt from the entry tax but pay admission at specific destinations, according to Bali.live.
On the first day of implementation, the Klungkung Tourism Department recorded 11,836 payment transactions across the system, covering both gateway levies and attraction tickets.
Local reports described queues at ticket counters and traffic jams on the narrow approach roads to major sites, including Kelingking Beach and Crystal Bay, as visitors tried to pay on arrival.
Tourists and guides who stopped to drop passengers at the entrance areas contributed to congestion, according to Klungkung Tourism Department head I Gusti Agung Gde Putra Mahajaya.
Traffic management and advance ticketing
In response, the Klungkung Tourism Department changed traffic flows so that all cars and scooters must first enter designated parking areas before passengers proceed on foot to ticket counters.
Officials also asked drivers, guides and travel agencies to arrange attraction tickets before departure and to carry QR codes for faster verification at the gates.
The OGOD scheme currently covers several key destinations on Nusa Penida and nearby islands.
Bali.live lists Kelingking Beach, Angel’s Billabong, Broken Beach, Crystal Bay, Bukit Teletubbies, Molenteng, Devil’s Tear on Nusa Lembongan and Teletubbies Hill among the sites linked to the system, noting that seven primary spots are included for now.
Separate guides for visitors indicate that retribution is charged per attraction, typically at Rp25,000 for adults and Rp15,000 for children at sites such as Kelingking, Broken Beach–Angel’s Billabong and Crystal Bay.
Digital payments and connectivity
The OGOD system is designed as a cashless, digital payment network with QR code verification at each attraction.
Local tourism operators report that Starlink satellite internet has been installed at several sites to support ticket terminals and reduce the risk of payment disruptions from weak mobile phone coverage.
According to the Klungkung administration, all retribution revenue collected through OGOD is routed directly to the regional treasury via a non-cash system managed by BPD Bali, with allocations set for public services, tourism infrastructure, attraction operators and the digital payment platform.
Diamond Beach fee collection suspended
At Diamond Beach in Pejukutan village, a separate permit dispute has led the Klungkung government to halt the collection of tourism and entrance fees, even as the beach remains open to visitors.
Mahajaya said the operator may continue to charge parking fees but must suspend other levies until building and tourism permits, including Persetujuan Bangunan Gedung (PBG) approvals for cliffside structures and commercial areas, are completed.
He added that the administration intends to work with the operator on a future official tourism retribution of Rp25,000 per visitor, replacing an independently collected entrance fee of Rp60,000 per person that had been charged previously.
Local coverage initially described Diamond Beach as closed over incomplete tourism permits, but later statements from Klungkung officials clarified that the area remains open, with only fee collection restricted while licensing issues are resolved.
Diamond Beach’s temporary fee suspension is administratively separate from the operational problems reported at OGOD ticket counters elsewhere on Nusa Penida, but both developments underline that visitor charges and site management are closely tied to local licensing and regulatory decisions.
Sources
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