Bali becomes Indonesia’s pilot for free 112 emergency calls
Bali has been selected as Indonesia’s national pilot for free emergency calls to 112, with the number assigned across all regencies and cities. The rollout is targeted for completion within two years.
Editor: Mursyid Sonsang
· 2 min read
Mangupura — Bali has been designated as the national pilot project for a single emergency telephone number, 112, according to reports published Sept. 25, 2026. The number is allocated across all regencies and cities in the province and is free for the public to call.
The designation was marked by the signing of a cooperation agreement and joint commitment involving Indonesia’s Ministry of Home Affairs, the Ministry of Communication and Digital Affairs, and regional governments across Bali. The event took place at the Grand Bali Hotel in Nusa Dua on Sept. 24.
Why Bali’s free 112 service matters to residents and visitors
For a foreign resident or visitor, the change establishes one emergency number for urgent assistance in Bali rather than requiring callers to identify which agency handles a particular crisis. Bali Post reported that calls to 112 do not incur a charge. Tribun Bali reported that the service is intended to integrate existing emergency hotlines and that older agency hotlines will gradually be replaced.
The initiative is part of a national effort to create a unified emergency-call system. Bali Post reported that the central government intends Bali’s implementation to serve as a model for wider adoption across Indonesia within two years. The service is being developed through cooperation between central and local governments: the central government supports the communications system, while local budgets support the deployment of response teams.
Tribun Bali reported that the full implementation deadline is two years, although Bali’s regional disaster-management agency expressed confidence that integration throughout the province could be completed sooner. The reports did not state a separate validity period for callers or visitors; they described 112 as a free emergency service accessible to the public across Bali’s regencies and cities.
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